Privacy Policy
Last updated: [LAST UPDATED DATE]
Who we are
This Privacy Policy describes how [COMPANY LEGAL NAME], operating as Caliber Wellness ([DOMAIN]), collects and uses personal information. Contact: [SUPPORT EMAIL], [BUSINESS ADDRESS].
1. What we collect
We collect account information (name, email, password hash), lead information submitted through our forms (name, email, phone number, and the persona page you contacted us from), purchase records processed through Stripe, and standard server logs (IP address, user agent, timestamps).
2. Why we collect it
We use this information to create and secure your account, deliver the consulting services you purchase, respond to leads, process payments, and comply with legal and anti-fraud obligations.
3. Processors
We use Stripe, Inc. to process payments. Stripe receives the payment information necessary to complete your transaction under its own privacy policy. We do not sell your personal data to any third party.
4. Mobile opt-in data, no sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding the messaging platform providers necessary to operate and deliver the SMS program itself. This information is used solely to fulfill our messaging program to you and is never sold or rented.
5. Retention
We retain account and purchase records for as long as your account is active and as needed to meet legal, accounting, or reporting obligations. Lead and consent records are retained as proof of consent and are not deleted on request, consistent with A2P messaging compliance requirements.
6. Your rights
You may request access to or deletion of your personal data (outside of consent-proof records described above) by contacting [SUPPORT EMAIL]. Depending on your location, you may have additional rights under applicable law, including the CCPA and GDPR.
7. Cookies
We use a single session cookie (caliber_session) to keep you signed in. We do not use advertising or third-party tracking cookies in this version of the site.
8. Children
Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated date at the top of this page.
10. Contact
Privacy questions or requests: [SUPPORT EMAIL], [BUSINESS ADDRESS].